Donate a device

Why we need your devices

Help someone seeking asylum by donating your second-hand laptops, tablets and phones. Your donation will assist a person seeking asylum to study, look for work, contact family and deal with government agencies and organisations. Many of our clients have no access at home to a computer or laptop. 


What we need

We accept the following devices in working condition.

  • Laptops - up to 7 years old
  • Macbooks - up to 9 years old
  • Tablets - up to 7 years old
  • Phones - up to 7 years old
  • iPhones - iPhone 5 or newer, reset
  • iPads - iPad 4 or newer, reset
  • Mice, headphones, webcams


What we don’t need

  • Printers
  • Desktop computers
  • Screens (under 27 inch)
  • Keyboards, calculators, kindles, cameras, TVs, cables, software, modems


Conditions of donation

You may wish to erase/reset your devices, otherwise just let us know and we will erase them - but note that iPads and iPhones must be reset for us to be able to use them. iPhones must also have Find my Phone disabled.

We require devices to be posted or delivered to 43 Bedford Street, Newtown NSW 2042. We don’t currently have any other donation drop-off points.

Search here for possible donation venues. Otherwise, consider posting your devices to us.

 

Preparing your devices

Reset an iphone / ipad
Please include chargers if you have them. We can also use spare chargers.
We don’t need software CDs, manuals or boxes.
 

Identifying your Apple devices

If you are unsure of the model see the links below.

How to check your iPhone model
How to check your iPad model
 

If the equipment you have meets the criteria, please complete the form below and we will be in touch with you as soon as possible.

Why are laptop and mobile phone donations important? 

“Recently as I was rushing around at the centre, a young man asked for help with a printing problem. As I focused on the details of the printing job,  I asked the young man what he needed the printing for. His answer shocked me and shifted my focus – there had been a massacre in his village back home. He explained that this was the second massacre in less than a year and he needed to provide evidence of why it was not safe to return to the village. He produced a huge pile of documents from his backpack.  I sat with this young man and explained various options for using printing, PDF files and emails. He seemed almost embarrassed to tell me he had no access to the internet or a computer at home. I arranged for him to get a donated laptop.”

 

Patrick – IT manager