Why we need your devices
Help someone seeking asylum by donating your second-hand laptops, tablets and phones
. Your donation will assist a person seeking asylum to study, look for work, contact family and deal with government agencies and organisations. Many of our clients have no access at home to a computer or laptop.
Protecting your privacy
All donated laptops are refurbished at our centre. We take data privacy seriously, and we completely reset and wipe the data from all the devices we receive. However, if you prefer to remove your own data, TechCollect and Mobile Muster provide useful advice.
Reset your iPhones an iPads
Note that Apple iPhones and iPads must be reset prior to donation to be usable. Simply choose Settings -> General -> Reset -> Reset all content and settings. It only takes a couple of minutes, and this will remove all the data, and allow us to donate your device.
Other requirements and equipment
We require devices to be working, and we generally don’t need printers, desktops or other equipment. For recycling options, see RecyclingNearYou.com.au
Why are laptop and mobile phone donations important?
“Recently as I was rushing around at the centre, a young man asked for help with a printing problem. As I focused on the details of the printing job, I asked the young man what he needed the printing for. His answer shocked me and shifted my focus – there had been a massacre in his village back home. He explained that this was the second massacre in less than a year and he needed to provide evidence of why it was not safe to return to the village. He produced a huge pile of documents from his backpack. I sat with this young man and explained various options for using printing, PDF files and emails. He seemed almost embarrassed to tell me he had no access to the internet or a computer at home. I arranged for him to get a donated laptop.”
Patrick – IT manager
Normally we are unable to pick up items and we require drop off or delivery to 43 Bedford Street, Newtown. We securely erase all personal files before we do anything else with donated devices, but if you are concerned about backing up or rescuing your files, please let us know here so we can discuss your requirements.